Welcome to the Grateful Print Shop Broker Contract Program

This Contract Program is designed to provide you with all the information and guidance necessary to partner with us and grow your broker business.

Becoming a Broker

The first step in joining our family of brokers is ensuring you meet our broker criteria. Our requirements may differ from other vendors you’ve worked with in the past.

To qualify as a contract, you must meet the following criteria:

  1. Be a company that resells products (not an end user).

  2. Act as a middleman by purchasing our services and reselling them to a third party at a profit.

We prioritize protecting our brokers’ privacy and market positions. Therefore, we reserve the right to decline applications that may conflict with the interests of our existing brokers or to close an account for any reason.

Examples of Contract Broker Businesses

  • Clothing Lines

  • Screen Print Shops

  • Embroidery Shops

  • Sign Shops

  • Print Shops

  • Promotional Sellers (ASI, PPAI, etc.)

  • Trophy Shops

  • Broker Distributors

  • Marketing Agencies

Your Role as a Broker

Many of our brokers are new to the industry and starting fresh businesses. If this applies to you, it’s important to understand that working with Grateful differs from a traditional retail experience.

Our relationship is structured as a manufacturer-broker partnership, not a retail transaction. Retail and manufacturing are entirely different business models, and success as a broker requires adapting to industry standards.

Key Broker Responsibilities

  • Know the Guidelines: Brokers must understand and adhere to industry standards as well as our Broker Guidelines.

  • Clear Communication: For companies with multiple team members, we require a single point of contact to avoid miscommunication.

  • Cost Efficiency: Our pricing is structured to allow brokers to upcharge by 50–200% in retail. These savings rely on brokers taking on certain responsibilities to help streamline the process.

Why Partner with Grateful?

With over 20 years of industry experience and a team whose collective knowledge exceeds 300 years, We have has served hundreds of brokers and developed a process that keeps costs low while maintaining exceptional quality.

We believe your success as a broker is directly tied to ours. By working together and staying on the same page, we can create a long-term partnership that benefits us both.

What It Takes to Succeed as a Broker

  • Commitment to Growth: Becoming a successful broker involves hard work and balancing the retail and broker worlds.

  • Collaboration: Our goal is to be your trusted partner in screen printing and embroidery for life.

Our high broker retention rate is a testament to the strong relationships we’ve built. Once we start working together and align on goals, we’re confident you’ll see Grateful as your go-to production partner.